Shop & Facilities Specialist

Position Summary

The Shop & Facilities Specialist is a versatile, organized team member skilled in problem solving, tool use, and customer service.  As a front-line employee, the Shop & Facilities Specialist regularly interacts with customers while supporting the daily operational readiness of the makerspace by organizing and maintaining all facilities - including buildings, tools, and equipment.  With a focus on bettering people’s lives and ensuring Triumph Workshop’s programming can take place, the Shop & Facilities Coordinator is key in The Workshop’s goal to increase its community development impact.

Essential Duties & Responsibilities

• Responsible for the operational readiness for the Workshop by ensuring the maintenance, troubleshooting, and repairing of tools and equipment, including, but not limited to:

  • Traditional woodworking tools

  • Welding and metal fabrication equipment

  • CNC tools - router, plasma cutter, laser cutter, waterjet, 3D printers, etc.

• Responsible for the sourcing, selection, and evaluation of outside vendors and contractors.

• Develop digital maintenance schedules that allow for tracking/reminders/etc.

• Create and manage a consumables and supplies master list for Triumph Workshop.

• Procure small tools, equipment, supplies, and consumables as needed to support programming.

• Coordinate with team to ensure tools and spaces are prepped and required supplies/consumables are on-hand for classes and project-related events.

• Drive organization across the space to ensure there is a home for all tools and supplies.

• Develop and enforce Standard Operating Procedures for the safety and cleanliness of the Workshop.

• Develops and leads Safety initiatives across the space, ensuring new members are aware of protocols.

• Continually evaluate facilities to note and remedy any potential dangers.

• Ensure members are following policies and guidelines of Triumph Workshop while using the space.

• Serve as escalation point for members if scheduling conflicts arise.

• Leverage expertise to serve as the lead for at least one maker-area, to include developing and teaching classes in such area.

• Track expenses and complete expense reports.

• Receive and put away deliveries.

• Develop and curate content for tool pages on website.

• Provide pictures and content for social media and email newsletter.

• Provide tours of the facility as needed.

• Other duties as assigned.

• High School Diploma or GED.

• Associate’s Degree or higher preferred.

• 5+ years maintaining, troubleshooting, and repairing tools and equipment.

• 5+ years working across teams to bring projects to completion.

• Extensive knowledge of and experience (10+ combined years) in one or more "maker" disciplines, i.e., electronics/coding, digital fabrication, woodworking, welding/metal fabrication, etc. is preferred.

• Effective oral, written, and interpersonal communication skills.

• Ability to build rapport quickly with adults and youth.

• Team player that can thrive in a fast-paced, dynamic work environment, without close supervision.

• Demonstrated ability to manage projects.

• Well-developed organizational skills.

• Strong work ethic and personal integrity.

• Creative and self-driven to accomplish goals.

• Spanish fluency preferred.

The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).

• Ability to work in a confined area.

• Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.

• Specific vision abilities are required by this job due to computer work.

• Light to moderate lifting is required.

• Regular, predictable attendance is required.

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