Sales Engineer - Factor Clients
Position Summary: The Factor Sales Engineer (SE) supports the sales and implementations team specific to our factor vertical by securing the "technical close" in complex solutions. The SE collaborates with sales, operations, engineering, technical support resources, and vendors to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision makers. The SE will be required to be on-site during new client implementations in order to provide onsite technical expertise and solution engineering and will act as an extension of the sales team. The SE is responsible for supporting senior sales engineers with the integration and onboarding process.
Essential Duties & Responsibilities:
Support senior sales engineers through the technical integration and onboarding process.
Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by leadership.
Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support.
Coordinates closely with sales, operations, and integrations teams to align solution design with business requirements.
Secures from customer technical staff commitments needed to ensure a deal’s "technical close" and successful go-live.
Designs, analyzes, codes, tests, debugs and supports custom integrations to support new customer implementations.
Meets assigned targets for profitable sales growth in sales team supported.
Provides coaching and professional development to sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.
Opportunistically pursues additional business development within customer firms. Collaborates with sales to ensure these opportunities are effectively covered.
Utilizes analytical, process and/or technical skills to meet project objectives and deliverables that are self-directed and within project scope.
Communicates project issues and/or risks in a timely manner.
Identifies critical paths to meet business deadlines.
Is able to operate in a highly regulated environment (SOX Compliance).
Performs other duties as assigned.
Experience & Education:
The successful candidate will possess business operations experience and skills, analytical and critical thinking skills, and attention to detail. Additionally, the ideal candidate should possess the following:
1-3 years’ experience in sales, sales engineering or project management in a professional environment.
Willingness to learn about technical integrations and the transportation industry.
Strong technical, logical, analytical, and problem solving skills.
Bachelor’s Degree, preferably in Computer Information Systems, Computer Science or related field, or equivalent skills and experience.
Skills & Abilities Required
Hands-on, customer-driven, results-oriented enterprise partnerships, business development, and sales leader passionate about helping partners and customers solve problems in payments, software, fintech
Go-to-market expertise around payments, APIs, technology, software, SaaS, invoicing, data solutions, and/or AI
Obsessed with customers and partners, and solving their problems with solutions
Entrepreneurial, relentless, persistent, driven, tenacious, charismatic, energetic, and proactive
Excellent consultative/solution sales, communication, critical thinking, problem-solving, and relationship-building skills
The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.
While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.
Specific vision abilities are required by this job due to computer work.
Regular, predictable attendance is required.