Job Description

Position Summary

TBK Bank’s Receptionist is the most important customer-facing person in the organization.   Our Receptionist is the first impression for our guests and customers.   The position includes many important administrative functions and general office responsibilities.

Essential Duties & Responsibilities

  • Act as receptionist, including operation of switchboard.  Coordinate reception coverage, including managing multiple phone lines and visitor check-in.

  • Log and distribute incoming mail and prepare outgoing mail for shipping.

  • Manage office supply room, ensuring office supplies are in stock and order accordingly. Maintain organized and clean.

  • Work with office supply vendor and place paper orders as needed.

  • Fed Ex and courier delivery processing.

  • Intake of any packages and deliveries and notifying those who it belongs to.

  • Handle sensitive and/or confidential documents and information.

  • Perform a variety of general office functions including any clerical tasks needed.

  • Administrative and project support when available to help.

  • Assist with conference room reservations.

  • Restock conference room soda fridge frequently throughout the day.

  • Assist with meetings, coffee and refreshments setup and clean up as needed.

  • Place service calls for printer/copier issues.

  • Provide support for the Facilities and Office Operations Manager when needed.

  • Fill in for the office attendant if needed.

  • Assist with other departments as needed.

Education & Experience

  • High school diploma or equivalent.

  • Previous receptionist, switchboard or administrative assistant experience preferred.

  • Must have a cheerful disposition, pleasant phone voice, strong communication skills, and present a very polished, professional image to clients and visitors alike.

  • Must be articulate and organized and have the ability to multi-task. 

  • Proficient in use of MS Office tools including Word, Excel and Outlook.

  • Knowledge of standard business document formatting and etiquette for email and SLACK transmissions.

Skills & Abilities Required

  • Attention to detail with emphasis on accuracy and quality.

  • Good organizational skills and time management.

  • Excellent verbal and written communication skills.

  • Exceptional customer service skills.

  • Previous purchasing experience preferred.

  • Must be able to lift and move up to 20 pounds

Work Environment

The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).

  • Ability to work in a confined area.

  • Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.

  • While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.

  • Specific vision abilities are required by this job due to computer work.

  • Light to moderate lifting is required.

  • Regular, predictable attendance is required.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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