Job Description

This is a networking requisition and not a current job opening. We are in the process of networking for anticipated future job openings.

Position Summary

The Director of PMO, will be responsible for leading the Risk Management and Regulatory Compliance practice and engagements, with accountability for execution of the PMO. While successfully delivering IT programs and projects through a disciplined project management process in close collaboration with business partners, team members and various IT functions. This individual will assume end-to-end accountability for single or multiple concurrent projects and large programs consisting of multiple projects. Additionally, the Director will coordinate the work of project managers, create, and maintain interlocking schedules for projects of a program, track program interdependencies, maintain and present status of the program, track, and address risks/issues at the program level, as well as the governance of budgets across projects.   

You’ll be responsible for:

  • Have experience in executing corporate-wide initiatives related to compliance and risk. Able to define project plans, coordinate resources, manage implementation activities, and develop all processes associated with program rollout along with ongoing support.

  • Understand how individual projects affect the program/portfolio and exercise judgement in raising issues and risks to the program/portfolio level.

  • Have a high degree of competency with project management including, Agile methodology, identifying and managing risks, tracking dependencies and milestones, and communicating overall project status.

  • Maintain strong customer focus while coordinating and collaborating with stakeholders, vendors, and IT resources in implementation of key projects using effective verbal and written communication.

  • Plan and manage out-sourced projects with large components completed by 3rd party vendors.

  • Monitoring progress of audit engagements against plan and schedule and working with managers to make necessary adjustments.

  • Provide leadership to project managers, foster a positive team environment, and provide direction in ambiguous situations.

  • Use negotiation skills, influence, and creativity to achieve successful outcomes around scope, schedule, costs/budget, issues/risks, and resources.

  • Arbitrate and resolve conflict within the program when necessary. Understand appropriate paths and methods for escalation.

  • Build strong working relationships with team members, vendors/contractors, business, and IT partners to aide in effective definition and execution of projects.

  • Ensure the establishment of scope and priorities, management of risks/issues/dependencies, implementation of solutions and change management activities.

  • Assist organizational change management (OCM) in defining the changes to business processes and procedures that will result from the program. Incorporate business process change estimates and contingencies into the overall plan.

  • Perform other duties, as assigned.

We hope you bring:

The successful candidate will possess business operations experience and skills, analytical and critical thinking skills, and attention to detail.  Additionally, the ideal candidate should possess the following:

  • Bachelor’s degree in Business, Management Information Systems or related field or equivalent work experience.

  • 7+ years program management experience in a professional environment supporting multi-function project team’s product owners, software engineers.

  • 5+ years’ experience in risk and compliance projects within the banking or financial services industry.

  • Hands on experience managing various software development implementation methodologies (Agile, Waterfall).

  • Creative problem solving, organization, attention to detail, flexibility and adaptability is crucial to the success of this role.

  • Intermediate proficiency with PPM tools such as MS Project, Portfolio for Jira.

Skills & Abilities Required

Personal Qualities:

  • Leadership - Proven success in leading high performance teams, achieving results through others, and being a strong team player.

  • Innovative thinking - Ability to lead innovative and/or transformative projects and strive for continuous improvements.

  • Analytical thinking  - Exceptional ability to analyze data and utilize it to make sound business decision.

  • Customer oriented - Demonstrate strong focus on customer service and client satisfaction while maintaining high ethics and professional integrity in all interactions.

  • Conflict management and resolution skills -  Build consensus, anticipate and solve problems.

  • Results focused - Ability to organize and manage multiple, and at times competing priorities.

  • Communication skills - Demonstrate strong communication and collaboration skills necessary to lead and manage teams and projects effectively.

  • Relationship building skills - Ability to work within a dynamic team setting and provide leadership to build and develop strong teams.


  • Drive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities.

  • Excellent verbal and written communication skills and ability to flex communication style with technical and non-technical users.

  • Comfortable exercising judgment and using analytical skills in ambiguous situations.

  • Ability to work well with people from many different disciplines with varying degrees of technical experience.

  • Organizational, prioritization and time management skills.

  • Ability to work with minimal supervision.

  • Strong and focused team player and a consensus builder.

  • Ability to sift through details quickly and determine what’s important.

  • Ability to learn quickly and adapt to a changing environment; proactive in seeking out information when necessary.

  • Passion for and a desire to delight the customer.

  • Creative problem solving, organization, attention to detail, flexibility and adaptability are crucial to the success of this role.

  • Managing budgets and capacity of teams. Which may include burndown, velocity and quality aspects of the projects. 

  • Experience monitoring and managing vendor performance.

Work Environment

The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moderate noise (i.e., business office with computers, phone, and printers, light traffic).

  • Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.

  • While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.

  • Specific vision abilities are required by this job due to computer work.

  • Light to moderate lifting is required.

  • Regular, predictable attendance is required.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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