Job Description

Position Summary:

The Business Analyst will collaborate to gather, document, and analyze business requirements, processes, and workflows within our organization. The Business Analyst will be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness.

You’ll be responsible for:

  • Consult with business subject matter experts on a regular basis to define and document business and customer needs.

  • Work closely with development to troubleshoot and conduct problem solving sessions when issues are identified during the development life cycle.

  • Capable of breaking problems into component parts and addressing each individual issue to develop an appropriate and thorough solution.

  • Develop detailed user stories and acceptance criteria (e.g., user screens, program logic, calculations, formats, reports, interfaces, etc.).

  • Proactively stay up to date and informed of any change, or planned change that will impact the user community.

  • Reviewing company budgets, making recommendations, and helping to refine operations and increase efficiency.

  • Work closely with development to troubleshoot and conduct problem solving sessions when issues are identified during the development life cycle.

  • Communicate effectively with diverse audiences using strong communication (oral and written) skills.

  • Manage vendor relationships and/or resources as needed.

  • Understand how finances impact technology and make recommendations for reducing cost

  • Perform other duties as assigned.

We hope you bring:

  • 2+ years Business Analyst experience in a professional environment.

  • Bachelor’s degree in Business, Management Information Systems or related field or equivalent work experience.

  • Experience with agile and/or waterfall methodologies.

  • Experience with Microsoft Office suite and experience with collaborative application development platform such as JIRA

  • Analytical and problem solving skills

  • ServiceNow and/or Workday experience - is a plus!

  • Disaster Recovery experience - is a plus!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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